How It Works

A visitor lands on your website. After 10 seconds, they see a chat. They click. Contaktly's AI asks three questions: What's your role? What problem brought you here? How many people on your team? Within 60 seconds, it knows if this is a real prospect or someone just browsing. If they're qualified, it offers to book a meeting. If not, it collects their info anyway so your sales team can follow up later.

The AI learns from every conversation. If a certain type of visitor consistently becomes a customer, it gets better at recognizing and qualifying them. If a visitor asks a question Contaktly doesn't know, it escalates to a human.

Real Results

A SaaS company using Contaktly went from 8 qualified meetings per week to 22. Same traffic, same website, same sales team. The difference: they were actually talking to visitors instead of hoping they'd fill out a form.

A consulting firm captured 1,200 visitor emails in their first month. Their old form? 30-40 per month. Contaktly was getting 10x the capture rate because people prefer talking to a chat than filling out a form.

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Agency Growth

The Role of AI in Agency Sales - What It Should and Should Not Replace

AI is not a replacement for great account management or a brilliant pitch. But it is a very good replacement for slow response times and inconsistent follow-up.

Contaktly·5 min read·March 2026

The Right and Wrong Uses of AI in Agency Sales

There is a version of AI in sales that replaces the parts of the process that require human judgment, creativity, and relationship-building. That version is unlikely to work and will probably damage your brand. Then there is a version that handles the parts of the process that are repetitive, time-sensitive, and currently being done badly by humans. That version works very well.

What AI Should Not Replace

Strategic conversations about a client brief

Creative pitches and presentations

Relationship-building with senior stakeholders

Negotiation and contract discussions

Anything that requires genuine contextual judgment

What AI Should Replace

The 11-hour delay between an enquiry and a first response

The inconsistent follow-up that depends on whoever remembered to check

The manual qualification questions asked at the start of every first call

The back-and-forth scheduling of discovery calls

The leads that go cold over the weekend because nobody was watching the inbox

AI does not replace great salespeople. It removes the friction that prevents great salespeople from focusing on what they are actually good at.

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