How It Works

A visitor lands on your website. After 10 seconds, they see a chat. They click. Contaktly's AI asks three questions: What's your role? What problem brought you here? How many people on your team? Within 60 seconds, it knows if this is a real prospect or someone just browsing. If they're qualified, it offers to book a meeting. If not, it collects their info anyway so your sales team can follow up later.

The AI learns from every conversation. If a certain type of visitor consistently becomes a customer, it gets better at recognizing and qualifying them. If a visitor asks a question Contaktly doesn't know, it escalates to a human.

Real Results

A SaaS company using Contaktly went from 8 qualified meetings per week to 22. Same traffic, same website, same sales team. The difference: they were actually talking to visitors instead of hoping they'd fill out a form.

A consulting firm captured 1,200 visitor emails in their first month. Their old form? 30-40 per month. Contaktly was getting 10x the capture rate because people prefer talking to a chat than filling out a form.

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WhatsApp Bulk Messaging: What It Is and How Not to Get Banned

Bulk WhatsApp messaging has open rates email cannot match. But the rules are strict and the risks are real.

Contaktly·5 min read·April 2026

98%

average WhatsApp message open rate vs 20% for email

Bulk WhatsApp messaging has open rates email cannot match. But the rules are strict and the risks are real.

What Is WhatsApp Bulk Messaging?

WhatsApp bulk messaging means sending a message to a large number of contacts at once through the WhatsApp Business API. Unlike email, WhatsApp has strict rules about who you can message, what you can say, and how you say it. Done correctly, the open rates are exceptional. Done incorrectly, your number gets banned.

98%

average WhatsApp message open rate vs 20% for email

The Rules You Cannot Ignore

You can only message contacts who have explicitly opted in

Messages must use pre-approved templates for first contact

You cannot use WhatsApp for cold outreach without consent

Recipients who mark you as spam affect your quality rating

Where Bulk Messaging Works Well for Agencies

Following up with leads who started a conversation but did not book

Reaching past clients about a new service or capability

Re-engaging warm prospects from a recent event or download

Sending appointment reminders to people who have booked a call

The key is consent. If someone has interacted with your business and given you their WhatsApp number, you can reach out. If they have not, you cannot.

Message Templates

All outbound messages to contacts who have not messaged you first must use WhatsApp-approved templates submitted to Meta before sending. Once a contact replies, the conversation opens into free-form chat. The template is the door opener - the conversation flows naturally after that.

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