How It Works

A visitor lands on your website. After 10 seconds, they see a chat. They click. Contaktly's AI asks three questions: What's your role? What problem brought you here? How many people on your team? Within 60 seconds, it knows if this is a real prospect or someone just browsing. If they're qualified, it offers to book a meeting. If not, it collects their info anyway so your sales team can follow up later.

The AI learns from every conversation. If a certain type of visitor consistently becomes a customer, it gets better at recognizing and qualifying them. If a visitor asks a question Contaktly doesn't know, it escalates to a human.

Real Results

A SaaS company using Contaktly went from 8 qualified meetings per week to 22. Same traffic, same website, same sales team. The difference: they were actually talking to visitors instead of hoping they'd fill out a form.

A consulting firm captured 1,200 visitor emails in their first month. Their old form? 30-40 per month. Contaktly was getting 10x the capture rate because people prefer talking to a chat than filling out a form.

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Inbound Conversion

How to Qualify Inbound Leads Without Wasting Your Team's Time

Most agencies waste hours every week on calls with prospects who were never going to convert. Here is how a proper qualification system fixes that.

Contaktly·5 min read·March 2026

10x

improvement in qualified call rate with automated pre-qualification

Most agencies waste hours every week on calls with prospects who were never going to convert. Here is how a proper qualification system fixes that.

The Discovery Call Problem

Discovery calls are expensive. They require preparation, a calendar slot, and at least one senior person from your team. When that call is with a prospect who is not a fit - wrong budget, wrong timeline, wrong type of project - the cost is real and the return is zero.

Most agencies have no system for filtering out mismatched leads before they reach the calendar. Anyone who fills in the contact form gets a call. That is an expensive way to find out who you should actually be talking to.

10x

improvement in qualified call rate with automated pre-qualification

What Qualification Actually Involves

Understanding what kind of project the prospect has in mind

Establishing whether they have a realistic budget for your services

Assessing their timeline and whether it is workable

Getting a sense of their decision-making process and who else is involved

How to Do This Without Adding to Your Team Workload

Qualification does not have to happen on a call. It can happen in the conversation that precedes the call - the chat interaction on your website that gathers the key information before any human gets involved. By the time a lead reaches your team, the basics are already established. The discovery call becomes a proper conversation rather than a data-gathering exercise.

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