Privacy Policy
Last updated: 5th April 2026
Contaktly provides software that helps businesses convert website visitors into conversations, leads, and booked meetings. This policy explains how we collect, use, and protect personal data.
Contents
1. Who We Are
Contaktly is a software platform designed to help businesses capture and convert inbound website traffic.
For the purposes of data protection laws:
If you have any questions, you can contact us at: privacy@contaktly.com
2. What Data We Collect
We collect and process personal data in the following ways:
a) Data You Provide Directly
When you use our website or contact us, we may collect:
b) Data Collected Through Our Product
When our customers use Contaktly on their websites, we may process:
This data is processed on behalf of our customers.
c) Usage Data
We collect limited data to improve the product, such as:
3. How We Use Data
We use personal data to:
We do not sell personal data. We do not use customer data for advertising purposes.
4. Legal Basis for Processing (GDPR)
Where applicable, we rely on the following legal bases:
Customers using Contaktly are responsible for ensuring they have a lawful basis for collecting and processing visitor data.
5. How We Handle AI and Data
Contaktly uses AI to:
We do not use customer data to train public or shared AI models.
Data processed through Contaktly remains:
6. Sharing of Data
We only share data where necessary to operate the service.
This may include trusted service providers such as:
All third parties are required to:
We do not sell or distribute personal data to third parties.
7. International Data Transfers
Where data is processed outside the UK or EU, we ensure appropriate safeguards are in place, such as:
8. Data Retention
We retain personal data only for as long as necessary to:
Customers can request deletion of their data at any time.
9. Your Rights
Under GDPR, individuals may have the right to:
If you are interacting with a business using Contaktly, you should contact that business directly.
We will assist our customers in fulfilling these requests where required.
10. Security
We take appropriate technical and organisational measures to protect personal data, including:
While no system is completely secure, we continuously improve our security practices.
11. Cookies
We may use cookies or similar technologies to:
You can control cookie preferences through your browser settings.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page.
13. Contact
If you have any questions about this policy or how we handle data, please contact:
